Australian Voice AI + AI Operating Systems
Your phone, answered.
Every call, every time.
It starts with a phone agent that answers, books and follows up in a natural Australian voice, 24 hours a day — no missed calls, no after-hours gaps. Then it grows into an AI operating system that runs the rest of your business. One Australian partner, not five tools.
Pick a scenario and press call. You'll hear how a Zivah agent handles it — end to end.
The problem
Every missed call is a customer who called someone else.
You're with a client. On a job. It's after 5pm. The phone rings — and there's no one to answer it.
That caller doesn't leave a message. They call the next business on the list. The booking, the quote, the new patient: gone, and you never even knew they tried.
A full-time receptionist costs north of $60,000 a year and still goes home at 5pm. A casual can't cover nights, weekends or ten calls at once. Voicemail just tells people you weren't there.
Missed calls
The phone rings when you can't pick up. Most callers won't leave a message — they'll call a competitor who answers.
No follow-up
Leads go cold because nobody calls them back. Revenue leaks away quietly, month after month.
The cost of cover
Reception, after-hours, overflow — the wage bill climbs fast, and people still take sick days.
A Zivah agent starts at $89 a month — about what you’d bill for a single job. Win back one missed call a month and it has more than paid for itself.
The solution
Meet your Zivah agent.
Every call. Every time. Day, night, weekend — and several at once.
Inbound
- Answers every call with your greeting
- Books appointments straight into your calendar
- Looks up customer details and account history
- Handles FAQs, pricing, or basic info requests
- Transfers warm calls to you or your team with context
- Sends call summaries by email or SMS
Outbound
- Follows up on abandoned quotes or missed appointments
- Reminds customers of upcoming bookings
- Calls leads from your CRM automatically
- Qualifies or reschedules without you picking up the phone
- Collects feedback or updates on completed work
Live demo
Hear it for yourself. Right now.
Don't read about it — talk to it. Enter your number and a Zivah agent will call you in seconds. Ask it anything. This is the same technology we'll set up for your business.
The platform
More than an answering service. It gets work done.
Most "AI receptionists" just take a message. A Zivah agent acts — it books, looks up accounts, transfers, takes payment and follows up.
Knows who's calling
Looks up the account, verifies identity and pulls up history — while it's still talking.
Books appointments
Checks real availability and books straight into your calendar. No double-ups.
Warm & cold transfers
Routes to the right person and briefs them before connecting the call.
Takes payments
Sends a secure payment link mid-call for an outstanding invoice — verified first.
Records & summarises
Every call recorded, transcribed and summarised — the outcome logged automatically.
Knows your business
Upload your FAQs, pricing and policies; the agent answers from them, in your words.
After-hours & overflow
Picks up when you can't — nights, weekends, public holidays and busy lines.
Many calls at once
No engaged tone, no queue. It answers every call at the same time.
The voice
A voice your customers won't clock as a computer.
Pick the voice that fits your brand — natural Australian accents included. Five quality tiers let you balance cost against how broadcast-perfect it sounds, and we tune it with you before you go live.
Why Zivah
Built in Australia. Answered in Australia.
AU edge · Brisbane
Hosted & answered onshore
Natural Australian voice
Low-latency, natural-sounding conversation in an Australian voice your customers will trust. Not a robot reading a script.
Your calls stay in Australia
Your calls run on Australian voice infrastructure that already handles real business calls across the country every day. Not routed through servers overseas.
It actually does things
Most 'AI receptionists' just take a message. Zivah books the appointment, looks up the account, transfers the call and sends the summary — it gets work done, not just words.
Talk to a real person
We're an Australian company. When you need us, you reach a human — not an overseas ticket queue.
How it works
We build it. You use it.
Four steps from first call to live agent. No code, no developers, no API keys.
Discovery
A 30-minute conversation. We learn your business — how calls come in, how you want them handled, the voice and tone you want.
We build your agent
We set it up end to end: your greeting, your FAQs, calendar booking, call transfer and notifications. You don't lift a finger.
You listen and refine
We play you the agent. You tell us what to tweak. Two rounds of refinement, then we lock it in.
Go live
Your agent goes live on your existing number. Most go live within 10 business days. You get full control to change things any time.
What's included
Everything you need to go live — included.
One AI phone agent
on your existing phone number
Your greeting and brand voice
configured by us
Up to 15 common questions and call scenarios
answered automatically
Standard integrations
calendar booking, customer lookup, call transfer, and email/SMS call summaries
Two rounds of refinement
after you hear it
Go-live within 10 business days
fully live and under your control
Need more? If you require more than one agent, custom workflows, or a bespoke integration, we offer quoted projects so you always know the cost up front. No surprises, no open-ended bills.
We build it · you stay in control
We build and tune your agent. You get the keys.
You don't write a prompt or touch a config. We design your agent end to end and tune it with you until it's right. Then you get a portal to see what it's doing and change it any time.
- Listen to any call and read the transcript
- Change the voice whenever you like
- Update what the agent says and how it answers
- Add tools and upload new knowledge
- See every booking, transfer and summary in one place
Voice AI call records
Export CSVCaller — Hi, my hot water system’s leaking, can someone come out?
Zivah — I can help with that. I’ve got Thursday 9 AM or Friday 1 PM — which suits?
Caller — Thursday works.
Zivah — Done. Booked Thursday 9 AM, I’ll text you a confirmation now.
Illustration of the Zivah portal
Live now
Not a concept — a real, working portal.
Sign in at home.zivah.ai to manage your agent, numbers, billing and call records. Built and hosted in Australia.
Beyond the phone
Voice is where we start. Not where we stop.
Most vendors sell you a voice bot and walk away. We go further. Zivah designs and sets up an AI Operating System — an intelligence layer wrapped around your whole business. Your phone agent isn’t an island; it works with a system that knows your business, watches your numbers and clears the busywork.
Knows your business
It learns your strategy, your people and how you actually work — so every answer and action fits your business, not a generic script.
Your numbers, in plain English
Pulls your data into one place. Ask “how did we do last week?” and get a straight answer — no logging into seven dashboards.
A brief before breakfast
A morning summary across calls, bookings and the metrics that matter — the whole business on one page, before the day starts.
Clears the busywork
We audit the repetitive tasks and automate them one by one — highest impact first — so your time goes back to the work that grows the business.
One provider, not five. Voice AI to answer the phone, and the operating system behind it to run the rest. That’s what makes Zivah a full solutions partner — not another single-trick tool.
Meet the AIOSHow it compares
Three ways to answer the phone. Only one does it all.
| Zivah AIfrom $89/mo | A receptionist$60k+/yr | Voicemailmisses the rest | |
|---|---|---|---|
| Answers every call, 24/7 | |||
| Several calls at the same time | |||
| Books appointments & looks up accounts | |||
| Transfers to you when it matters | |||
| Natural Australian voice | |||
| Written summary of every call | |||
| Never sick, never on leave, never quits |
Built in Partial / limited Not available
Pricing
Simple plans. One monthly price.
No per-component maths. No hidden telephony or model fees. You pick a plan, we build your agent, you go live.
Foundation offer — $0 setup. We build and launch your agent free this month.
Setup from $500 after the foundation period.
Starter
Best for solo operators, after-hours cover
/month
300 minutes / mo
Extra: $0.20/min
Business
Most small businesses
/month
1,000 minutes / mo
Extra: $0.16/min
Growth
Busy phones, higher volume
/month
2,500 minutes / mo
Extra: $0.13/min
Enterprise
Multi-location, custom needs
contact us
Unlimited minutes
All prices in AUD, GST inclusive. No lock-in contracts — cancel any time. Extra minutes billed only if you go over your plan.
Building your own? Zivah also offers a Voice AI API for developers, IT companies and agencies who'd rather build than buy done-for-you. Talk to us about API access →
30-day money-back guarantee
Try it for 30 days. If it’s not earning its keep, we refund you.
We build and tune your agent, you hear it answer real calls, and if it isn’t right for your business in the first 30 days we’ll refund what you’ve paid. Month-to-month after that — no lock-in, cancel any time.
FAQ
Frequently asked
Stop letting the phone go unanswered.
Every call is a chance to win a customer. Zivah answers them all.
Prefer to talk? 07 3038 0000 · hello@zivah.ai